Shipping policy
Please note that your order will arrive between 7 -10 days on average. Rest-assured we are doing everything in our power to get your order to you as soon as possible!
For pre-ordered or back-ordered items:
If one of your items was purchased on back-order, we will ship your order once all the items become available. You may find a pre-order / back-order marker in the description of the product listing and on your order confirmation.
Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
Ms. Meri Mak is NOT responsible for:
- Delays with shipping
- International Duties or Customs charges.
- Products marked delivered by Post Office according to tracking. You will need to contact your Post Office to obtain information regarding your package.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a small window to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at Info@msmerimak.com, as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
Please note that your parcel will be returned to us if the shipping address is incorrect. In this case, we can either re-ship the parcel to your correct address ( additional shipping charges apply ) or provide you with a refund in line with our Return Policy.
RETURNS
By placing an order at Ms. Meri Mak, you are responsible for the cost of return shipping. Please refer to our Return Policy for further information on how to make a return.